Reference

Terms That Govern Your micro1ai Account

These terms set out what you can expect from us and what we expect from you when you use your micro1ai account. Access and participation depend on local law and are available only where your region permits.

JazzCash Deposits CoveredEasypaisa Transfers CoveredRaast Payments CoveredAccount-Level EnforcementPakistan Region Eligibility

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause is unclear or you want to query a decision made under these terms — a held withdrawal, an account suspension, or a payment mismatch — our support team can walk you through the specific rule that applies. Raise it through live chat, the support email listed in your account dashboard, or the in-app help tab on mobile. We aim to acknowledge every terms-related query and give you a written explanation of the decision.

HOW WE ENFORCE FAIRLY

How We Handle Terms Decisions on Your Account

Every action we take under these terms — from a payment hold to an account review — follows a documented process. You have the right to ask for an explanation. Here is how the four main areas work in practice.

Payment Verification

When a withdrawal is flagged, we compare the destination wallet — JazzCash, Easypaisa, or Raast — against the number registered at deposit. Mismatches are queued for manual review, not automatically rejected.

Account Security

Your account is protected by OTP-based login. If we detect a login from an unusual device or location, we may pause account activity until you confirm identity through your registered mobile number.

Data Retention

We retain transaction records and account data as required by our operating obligations. You may request a summary of data held on your account by contacting support through the email channel in your dashboard.

Terms Change Notice

When these terms change in a way that affects your rights or payment conditions, we send notice to your registered mobile number or email before the change takes effect. Continued use after notice means acceptance.

What These Terms Actually Cover

micro1ai Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account is personal to you. Sharing login credentials, opening duplicate accounts, or attempting to access the platform through restricted regions violates these terms and may result in account suspension. We review accounts where unusual activity is detected — this includes payment patterns that do not

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match your registered wallet. When you deposit via JazzCash, Easypaisa, or Raast, the mobile number linked to that wallet must match the number on your account. Withdrawals follow the same path: funds return to the wallet used for the original deposit. If your Easypaisa or JazzCash
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number changes, you must update your account details through the account settings panel before requesting a withdrawal. Raast transfers are subject to the same verification step. These rules exist to protect your funds and keep your account secure. Any breach of these payment-matching conditions may cause
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a withdrawal to be held pending a manual review. We aim to resolve held withdrawals as quickly as the verification allows. Terms may be updated; we will notify you via the registered mobile number or email on your account when material changes are made.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These answers cover the specific terms questions we see most often. If your situation is not covered here, contact support through live chat or the account dashboard email.

Access and participation depend on local law and the region you are in. These terms apply wherever micro1ai accounts are available under applicable local law.

Update your mobile wallet number in account settings before requesting a withdrawal. Withdrawals sent to an unverified number will be held until the account team confirms the new wallet details.

No. These terms permit one account per person. Duplicate accounts are flagged during payment verification and may result in both accounts being suspended pending a review.

Contact support via live chat or the email address in your dashboard. State the account action you are disputing and we will provide the specific clause and reasoning behind the decision in writing.

Yes. All three wallets — Easypaisa, Raast, and JazzCash — are covered by the same payment-matching rules. The wallet used to deposit must match the one used to withdraw.

Yes. When material changes are made, we notify you via your registered mobile number or email before those changes take effect. The updated version is also published at this page.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your micro1ai Account

How to Reach Us About These Terms

How We Handle Terms Decisions on Your Account

Payment Verification

Account Security

Data Retention

Terms Change Notice

Common Questions About These Terms

01 Do these terms apply differently depending on where I am in Pakistan?

02 What happens if my JazzCash number changes after I register?

03 Can I have more than one account on micro1ai?

04 How do I dispute a decision made under these terms?

05 Are Easypaisa and Raast covered by the same payment terms as JazzCash?

06 Will I be told before the terms change?

Terms & Conditions

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